UX Researcher

About us

We back the founder with conviction in building a decentralized world. Here at the Studio, we combine investment capital with a unique blend of enabling services to provide founders in Metaverse and Web3 applications to create successful businesses.

Our mission is to help entrepreneurs navigate the complexity of blockchain — creating, building, and scaling business models.

Responsibilities

  • Drive and execute research strategy that will be executed for Satom Media products that includes our website and mobile app products; user experience; community member experience.
  • Deliver user archetypes, behavior patterns, user story, journey map and other user insights through qualitative insights and quantitative data.
  • Work closely with product managers and designers (and other internal partners) to conduct discovery and evaluative research efforts for customer understanding and design validation. This includes planning, executing, analyzing, and reporting the research initiative.
  • Work closely with other researchers to develop scalable systems, processes, research repo, and tools that will enable all teams in the company to gather user and customer feedback and respond to them.

Qualifications

  • Solid work experience in UX research.
  • Experience working with product managers or product designers and other stakeholders.
  • Strong experience with qualitative research methods such as user interview, contextual inquiry, diary study.
  • End-to-end experience in leading and executing qualitative research efforts. This includes identifying topics and planning research, recruiting and screening users, conducting the research, reporting and presenting findings, and working with the stakeholders on the recommendations from the research.
  • Knowledge of and experience with quantitative research methods: data analytics, survey, or statistics. Experience in using data analytics or product experimentation will be a plus.
  • Knowledge in interaction design and product design principles.
  • Fluent in English and Vietnamese.

Benefits

  • Salary & Allowance
    • Competitive income, diverse salary structure based on nature of job.
    • Gift on special occasions.
    • Performance review: twice a year.
    • Annual salary review: once a year.
    • Annual leave: 12 days/year, birthday leave and other leaves/public holidays in accordance with the Labor Law of Vietnam.
    • Be provided with high performance laptop.
  • Career Growth
    • Opportunity to experience a great workplace where young & world-class talents work together passionately.
    • Opportunity to promptly boost your capability by solving challenging issues of a big tech ecosystem. It’s worth your try.
    • Very diverse offline and online seminars & workshop provided by company, supervisors, mentors and buddies.
    • Clear and flexible career path.
  • Working Environment
    • Modern and flexible.
    • Fully equipped agile office.
    • No dress code, just shine your way.
    • Learning culture, initiatives and proactive attitude are strongly encouraged.
    • Company trips and monthly internal events.

How to Apply

Does this position sound like a good fit? Email us at Linhvt@satom.vc.

  • Include this role’s title in your subject line (it’ll help us to sort through the emails).
  • Send along links that best showcase the relevant things you’ve built and done.

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